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At Angora Clothing, we want our customers to be completely satisfied with their purchases. We understand that sometimes a product may not meet your expectations or may be damaged during shipping. Therefore, we have created a free return and refund policy to ensure customer satisfaction.


Returns

We offer free returns on all orders within 30 days of receiving your order. To be eligible for a return, the item(s) must be unworn, unused, and in the same condition as when you received them. Any items that show signs of wear or damage will not be eligible for return.
To initiate a return, please email our customer service team at Support@angoraclothing.com. In your email, please include your order number, the item(s) you wish to return, and the reason for the return. Our team will provide you with instructions on how to proceed with your return.
Please note that we will provide you with a prepaid shipping label to return the item(s) to us. We recommend using the original packaging or a similar sturdy box to ensure that the item(s) are not damaged during shipping. Once we receive the item(s), we will inspect them to ensure that they are in the same condition as when we sent them to you. If the item(s) pass inspection, we will issue a refund to the original payment method within 7-10 business days.

Refunds

If you receive a damaged or defective item, please contact our customer service team at Support@angoraclothing.comwithin 14 days of receiving your order. In your email, please include your order number, a description of the issue, and any relevant photos. Our team will review your request and provide you with instructions on how to proceed.
If your request is approved, we will provide you with a prepaid shipping label to return the item(s) to us. Once we receive the item(s), we will inspect them to confirm the issue. If the item(s) are deemed to be damaged or defective, we will issue a refund to the original payment method within 7-10 business days.
Please note that we do not offer exchanges at this time. If you would like to purchase a different item, please return the original item(s) and place a new order.

Contact Us

If you have any questions or concerns about our free return and refund policy, please do not hesitate to contact our customer service team at Support@angoraclothing.com. We are available Monday to Friday from 9am to 5pm EST and will respond to your inquiry within 24-48 hours.